The Consumer Services Section provides information and assistance to consumers who have insurance-related concerns, including questions about title company escrows, extended warranty contracts, service contracts and medical discount plans.
We urge consumers with insurance questions to contact the Division of Insurance. If you wish to file a complaint, you should begin this process online.

In Northern Nevada, please call (775) 687-0700, or e-mail cscc at doi dot state dot nv dot us. In Southern Nevada, please call (702) 486-4009, or e-mail cnsmsvlv at doi dot state dot nv dot us.

Consumers also can contact the Division of Insurance anywhere in Nevada by calling the Department of Business and Industry's toll-free phone number: 1-888-872-3234.

Frequently Asked Questions

The Producer Licensing Section of the Division of Insurance is responsible for licensing of producers for individual and organization (agency) licenses. This section oversees the licensing of more than 100,000 resident and non-resident producers doing business in the state of Nevada.

Frequently Asked Questions

The Life & Health Section is responsible for the regulation of life, health and annuity policies, including rate and form review.

The Property & Casualty Section is responsible for the regulation of the property and casualty portion of the insurance industry in Nevada, title insurance, workers' compensation insurance and the workers’ compensation portion of the Consolidated Insurance Programs, premium finance schedules of rates and finance agreements, motor club membership materials and service contract provider registration and review of service contracts.

For questions regarding the workers' compensation claims handling process, including the timely delivery of workers’ compensation benefits, please contact the Division of Industrial Relations.

To report workers’ comp fraud, please contact the Attorney General’s Workers’ Compensation Fraud Unit.

The Corporate & Financial Section is responsible for company licensing, market conduct and financial examinations of the insurance industry to verify compliance with insurance laws and regulations, and to ensure the financial solvency of insurers.

The Captive Section is responsible for regulating captive insurers domiciled in Nevada and promoting Nevada as domicile for captive insurers.

The Self-Insured Workers’ Compensation Section is responsible for the certification and regulation of self-insured employers and associations of self-insured employers pursuant to Chapters 616B.300 through 616B.446 of the Nevada Revised Statutes, and for ensuring the financial solvency and viability of these entities.

For inquiries regarding reviewing and approving workers’ compensation policy rates, language, composition and format, as well as collecting quarterly and annual financial statements from private workers’ comp insurers, contact the Division’s Property and Casualty Section.

For questions regarding the claims handling process, including the timely delivery of workers’ compensation benefits, please contact the Division of Industrial Relations .

To report workers’ comp fraud, please contact the Attorney General’s Workers’ Compensation Fraud Unit.

The Legal and Enforcement Sections are responsible for conducting administrative proceedings to enforce compliance with the Insurance Code and rules.

To report suspected fraudulent claims or other possible frauds being committed against an insurance company, please contact the Nevada Attorney General's Insurance Fraud Unit, a division of the Attorney General's Bureau of Criminal Justice, or call the Nevada Attorney General's fraud hotline at 1-800-266-8688.

The Administrative Section is responsible for budgeting, accounting and human resources, public information and information technology